Contact us
Please call us during business hours
We are available between 9:00 a.m. and 5:00 p.m. CET.
Email us
We would love to hear from you
Help us make Voltbee better
Missing something in the app, something not working the way you expected, or have a great idea? Let us know. It only takes a few minutes and we read every response.
Frequently asked questions
Delete your Voltbee account
You can request the deletion of your account and personal data using the form below. We'll ask you to confirm by email, so no one can delete your account without your permission.
- Submit the form with the email address linked to your Voltbee account.
- Click the confirmation link we send to that address.
- We delete your account within 30 days and let you know when it's done.
What we delete and what we keep
We delete your account, profile information, vehicle and charge point details, and app settings. Dutch tax law requires us to keep financial records, such as invoices and transaction data, for 7 years. We keep these only for that purpose.
Before you go
Sharing a charge point? Make sure pending payouts have been paid out. Your charge point will no longer be visible to drivers once your request is confirmed.
Charging with Voltbee? Make sure you don't have an active session. Outstanding payments will still be charged.
